Frequently Asked Questions
How does pricing work?
What do you do with my junk?
We try to be as environmentally friendly as possible! We pick up tons of items each year and much of it is either recycled or donated to the charity of your choice. We're passionate about sustainability and repurposing of goods, so we will work with you to ensure we all do our share to help our planet and those in need. Here is some more information for you about the difference your donation can make!
What kind of items do you take?
We take everything except for hazardous materials. We will take everything from tires to appliances... we've got you covered! Click here for a comprehensive list of items or call us at 1-844-758-6597 and we'll be happy to discuss any unique items with you.
What is process for removing my junk?
First, our courteous team will phone you 30-45 minutes before arrival. Once we arrive, simply point to the items you need removed and we will take care of it! Once we are done, we always ensure to clean up all messes that have been made, leaving your home even cleaner than before!
Do you have Covid measures in place?
Our team is taking covid measures very seriously! To ensure the safety of our employees and the safety of our customers, our team wears masks on and off site and we keep sanitization supplies in our truck to use before and after each job. We also offer curb side pick up. you can learn more here!
What kind of payment do you take?
We have flexible payment options for our full service junk removal! You can pay us with Cheque, Cash, Visa, Mastercard, and American Express!
How quickly can you pick up my junk?
If there is a time slot available, we can often do same day pickup! You can see our full available schedule by clicking here and entering your postal code/zip code. We aim to please and quite often we can move things around to meet your needs!
Do you charge for estimates?
Estimates are completely free, we want you to feel comfortable with the price which is why there are no additional fees. you get one, competitive price and amazing, friendly service from our crew. Call us at 1-844-758-6597 for additional information.
How can I schedule an appointment?
You can schedule an appointment by booking on our website or by calling us at 1-844-758-6597. You can also read our page on booking an appointment for more details.
Are you licensed and insured?
Yes, we’re fully licensed and insured! We cover all the bases with insurance and make sure there is no risk to you!
Do you give estimates over the phone?
Our commitment to you is fair and competitive pricing! To ensure fair and competitive pricing, we offer a free, no obligation, quote onsite where we factor in all the unique variables for the job. No two jobs are the same and the best way to get the best price is for us to assess the job onsite. There is no obligation to you whatsoever!
Do I have to do any heavy lifting?
No way! Cuz heavy lifting stinks! Our team is trained to safely lift heavy items which means that you leave the heavy lifting to us! Just point to your junk and we'll take care of the rest!
What do our Customers Think?